Hotel Policies

Check in: 15:00 hours.

Check out: 13:00 hours.

Guarantee policy:

A credit card is required in order to guarantee reservation.

Cancellations:

Changes and cancellations must be made 10 days prior the arrival to avoid any fees.

No shows:

If No Show occurs, a one night stay fee will be charged.

Extra persons:

A $1000.00 MXN fee applies for the third person in the same room.

Children:

Minors aged 12 and younger are considered children. 13 years old and older pay full rate.

Pets:

Sorry, pets are not allowed.

Overbooking policy:

In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from INTERNET POWER, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.

The hotel will pay a one night stay plus taxes at a similar Hotel.

The guest will be transported by the hotel to the new hotel.

The guest will be permitted at least one phone call to his house or office.